Frequently Asked Questions

Well Bugs Bunny, understand that there is a lot of misinformation about mold on the World Wide Web. A LOT. Extreme ends of the advice-spectrum include “burn your house down and run” to “douse everything in Bleach”. NO. And. NO. If you ask 10 people about mold you will likely get 10 different answers. While we don’t claim to know everything, we know how to effectively remove mold and create healthy homes.

It's okay. We forgive you. If you haven't heard about us then maybe you haven't been in a situation where mold treatment was necessary. Pure Maintenance is an internationally renowned mold removal company. We began in 2008 and have since grown significantly. Millions of square feet of residential and commercial properties have been serviced by Pure Maintenance.

Absolutely! We are chest-pounding proud that our commercial sterilant is a nontoxic application and considered a “green” product. Our products are not harmful to furniture, electronics, or artwork. What a relief, huh? People and pets are asked to vacate the property while we are working due to the acidic nature of the sterilant. Potency dissipates soon after we finish and occupants can return a couple hours after we finish. Most jobs take us about 4 hours to complete.

You might be surprised to hear that mold is considered a pest. When you understand that a pest is broadly defined as an unwanted organism that destroys things, you can understand why mold is considered a pest. So that time you called your destructive sibling a pest could have very well been accurately stated.You were probably asking about insects though, weren't you? To prevent, destroy, or repel pests, the use of a pesticide may be appropriate. The type of pest determines which subclass of pesticide is used. For example, insecticides are formulated to target insects, fungicides target fungi (including molds), bactericides target bacteria, and virucides target viruses.With that in mind, our products are not insecticides. Our products are intended to target microorganisms such as fungi and bacteria, not insects. Therefore, we do not make claims that our products target insects.

Since mold spores can cling to fabrics like clothing and upholstered furniture it's best to leave your belongings in the home so that they can get treated as well.

Up to you but we've never had an issue with our dry vapor because it's just that, dry. If you feel more comfortable taking down expensive paintings or covering it with plastic then that is totally fine too.

1. Open cabinets, drawers, and totes to maximize treatment exposure to the contents within. 2. Disable smoke detectors or call your alarm company to put them on "test mode" for the duration of our treatment. This especially applies to commercial properties. We love and honor firefighters but they don't need to come out unnecessarily on our behalf as our dry vapor may set off the smoke alarm. 3. Perform general cleaning like wiping down dusty areas to help create a better coverage area for the 2nd step application. 4. Have new HVAC filters available for the technician who will treat and install them after treatment. 5. Have payment arrangements ready for the technician's arrival. 6. Hug your family, it just sounds nice.

First, understand that our patented dry vapor technology produces particles approximately 7.5 microns in size. A human hair is about 70-100 microns wide, so a 7.5 micron particle is 10-13 times smaller than the width of a human hair.Second, know that mold spores typically measure between 12 and 30 microns. Put those together and understand our dry vapor can penetrate into the same tiny spaces where mold spores are able to travel. In cases where mold growth is known or suspected behind a wall, we can create small access holes about an eighth of an inch in diameter between wall studs to apply treatment directly to the affected area behind the wall.

Enjoy the fruits of our labor. Breathe in quality air that was once tainted by mold toxins. But you were probably asking about possible residue clean up weren't you? Our process doesn't leave residue so no post clean up from us is necessary. There may be a faint vinegar smell but that typically dissipates pretty quickly once we are finished. The main thing after treatment is being diligent about keeping a dry home, regularly changing air filters, and maintaining cleanliness to minimize sources of food for mold.

No. We've done our fair share of removing affected building materials and/or removing building materials to get to affected areas but, on average, our jobs involve little to no demolition. When removal of building materials are involved, we leave reconstruction to the contractor of your choice. This means you're not locked into a single company for both remediation and reconstruction allowing flexibility in obtaining multiple estimates for reconstruction instead of accepting one bundled restoration package.

We understand the fast and wide-spreading nature of mold spores which is why we do not spot-treat. Instead, we provide a whole-home treatment, addressing all the "living areas" and HVAC ductwork. This thorough approach helps us deliver a long-term solution for mold removal in residential and commercial properties. It’s always a team effort—we carry out the whole-home treatment, and you proactively safeguard your home from water intrusions, leaks, etc.

YES! We like you and want to give you peace of mind. Our guarantee is creating a healthy home from mold. We extract air samples post treatment and send to a 3rd party lab to confirm effectiveness. We also warranty our work on all residential properties.

We are pretty handy, BUT we focus on whole-home and workplace treatments. This can typically be done in about 4 or 5 hours which is why we can get to our customers so quickly. We are not confined to projects for multiple days running back and forth to home improvement stores. Not that there's anything wrong with that. That's just not how we roll.